Redesigned the platform to stop churn after a major customer migration following the company acquisition.

Streamlined clinical workflows and increased contract value by reducing clinician time per assessment.

Helped researchers quickly understand their survey feasibility, adjust profiling with confidence, and reduced support tickets by 32%.

Designed a B2B2C therapy companion app, reducing in-house support requests by 20%.

Designed a data vis framework within the design system to guide best practices.