Led the company’s transformation into a design-oriented organization. A strategic product decision saved valuable clinical time, improved patient experience, and increased contract value.

I built a data vis framework that elevated dashboards and visualizations across products, empowering designers to use data vis intentionally and follow best practices for clarity and consistency.

Led the design and launch of a new digital tool to support the company’s vision of becoming a holistic mental health provider. Within four months, it reduced between-session support requests by 28.5%.